Frequently Asked Questions

Here you will find a range of our most commonly asked questions, and if you don't find what you're looking for just get in touch...

E-shop / EDI FAQs and Help Videos

A selection of
videos and FAQs
about the website and EDI

Antalis and me

This section is
all about your
relationship with us

My account

If you trade
online with us
this section is for you

Products and services

Find a product,
order a sample,
find a product description...

My orders

Placing or modifying your order, interfacing with management software, etc..

My deliveries and returns

View information
about deliveries
and returns

My invoices

View my invoice,
make a payment,
manage credit notes

Customer support

Here's how you contact
customer service or
raise a request

Benefits Of

Online Ordering

Learn more

If the above has not been of any help and we have not answered your question, please contact us